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Customer Success

The Success Program

We work individually with each and every AlterPoint customer to understand what constitutes success, and then we lay out and commit to a joint plan to achieve it.

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How it Works

Our CEO speaks to each of our customers every six months. They tell us how we’re doing, and we jointly agree on a plan that will deliver success.

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How We’re Doing

Want to know how we’re doing against our goal of 100% customer success? Login to the customer portal to find out!

Portal Login

Success Stories

Hear directly from customers how our commitment to 100% customer success is making an impact on their business.

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At AlterPoint customer success is our top priority. We want to understand your business needs and make your business successful. We communicate regularly with our customers to ensure they are receiving the value they expect from their software.

 
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